Leaders make a lot of mistakes but they admit those mistakes to themselves and change because of them.

Most startup failures result from entrepreneurs who are better at making excuses than products.

The customer is always right…even when they’re wrong.

Management controls performance in people because it impacts skills; it’s a matter of monitoring, analyzing and directing.

Do you think your people struggle with being true to themselves? Do their values match up with their work?

Careful now: even a financially rewarding, intellectually stimulating work environment isn’t the same as living your own values.

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