It’s so easy to believe that others deserve their fate, and the fact was that if nobody bothered to help other people then the worst would always happen… She stares out of her window at the busy street, where the British go about their daily business, taking it for granted that they will never be arrested for not voting the right way, praying the right way, dressing the right way or for belonging to a different tribe.

Public Utility Commission (PUC), Occupational Safety and Health Administration (OSHA) and Federal Communications Commission (FCC) complaints are rarely upheld. It is estimated that less than 5% of complaints are successful and that the actual number may be below 1% in some cases.

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